Head of Library & Information Science, CityLIS, at City, University of London. Established and direct City’s Library School; co-director of the Centre for Information Science research group, alongside David Bawden.
The contemporary world faces unprecedented changes in our information and knowledge environment. My research studies the impact of technology, economics, and socio-cultural behaviour on the processes of information communication, so that we can ensure people, organisations and communities can benefit by accessing and understanding information, in support of fair and prosperous societies.
Specifically, I have published on: the nature of information, documents and the processes of documentation; information behaviour; information literacy; LIS as an academic and vocational discipline. I am particularly interested in the consequences of new media for how we understand documents, and the impact that new technologies will have on library and information services.
My scholarly and teaching interests encompass science, technology, art, history, philosophy and digital ethics, as they relate to LIS.
My formal, academic background is in science, computing, and information science. I studied for my PhD at UCL SLAIS (now Dept. Information Studies), looking at scholarly communication in toxicology. I have professional experience in research, research methods, research supervision, project management, learning and teaching, curriculum design and academic leadership.
Before joining City University in 2004, I travelled extensively within Central and Eastern Europe and Central Asia, whilst working for the Open Society Institute. My role was to promote open culture by working on projects relating to publishing and information literacy.
I worked for many years with ASLIB, the Association for Information Management, developing and presenting CPD courses on information technologies, including: the internet, finding and evaluating information resources, online searching, internet search tools and social media.
In even earlier times, I worked at University College London as a laboratory assistant, and as a programmer, and at the British Postgraduate Medical Federation as information manager. Before that, I was employed by Derwent Publications as an editor.